Thread: Nixism Web Hosting [GRAND OPENING PROMOTION!!]
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04-15-2007, 03:23 PM
 #45
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Originally Posted by .amaZe View Post
The upgrade was scheduled for 12 PM EST. During the day, I figured I was going to make the update closer to that time so not much stuff was lost from my clients. But just in case I posted in the billing panel, encouraging the clients to make backups just in case. Then, I left the house for 2-3 hours, and the technician must have misunderstood me, and ran the upgrade in the middle of the day, while I was away, and I couldn't make the back up.
I think you missed the part of your post that I highlighted.

Clients shouldn't be losing any data in when something is planned. You planned for them to lose a small amount of data.