Today's Posts Follow Us On Twitter! TFL Members on Twitter  
Forum search: Advanced Search  
Navigation
Marketplace
  Members Login:
Lost password?
  Forum Statistics:
Forum Members: 24,254
Total Threads: 80,792
Total Posts: 566,472
There are 1102 users currently browsing (tf).
 
  Our Partners:
 
  TalkFreelance     Business and Website Management     Contracts, Business and Legal Help :

Want to know what to ask new clients? The answers are here!

Thread title: Want to know what to ask new clients? The answers are here!
View Poll Results: Do you like this resource?
It's awesome! 11 78.57%
It's ok 1 7.14%
It's rubbish 1 7.14%
What resource? 1 7.14%
Voters: 14. You may not vote on this poll

Closed Thread  
Page 1 of 2 1 2 >
    Thread tools Search this thread Display Modes  
03-10-2007, 05:11 AM
#1
Julian is offline Julian
Status: Simply to simplify
Join date: Apr 2005
Location: Foxton, Manawatu, New Zealand
Expertise:
Software:
 
Posts: 5,572
iTrader: 0 / 0%
 

Julian is on a distinguished road

  Old  Want to know what to ask new clients? The answers are here!

Do you want to know what to ask new clients?

Do you want a form to use that will do this all for you?

I have developed a client needs analysis form, I am making this available exclusively to all Talkfreelance members. The form contains everything required to ask a new client, you don't have to even think about it, it's a no-brainer!

The form is a protected document, so only you can make changes to it, clients can only enter the form fields. To unprotect the document click Tools, Unprotect Document, in Word. The password to unprotect the document is:

abcd1234

Once you have edited in any necessary changes make sure to protect it again, otherwise it won't work properly for your clients. To protect it click Tools, Protect Document, make sure Forms is selected and you put in your own password.

There are sections you will have to edit, I have highlighted them in bold red. Make sure to apply the correct formatting to the changes before saving the document. Also make sure to put your own business name into the header and footer.

Good luck!

Attached Files
File Type: zip Talkfreelance Member Needs Analysis Form.zip (31.6 KB, 103 views)

03-11-2007, 01:03 AM
#2
BUrgy is offline BUrgy
Status: I love this place
Join date: Feb 2007
Location: under your bed
Expertise:
Software:
 
Posts: 589
iTrader: 2 / 100%
 

BUrgy is on a distinguished road

Send a message via AIM to BUrgy Send a message via MSN to BUrgy

  Old

Very nice man, thanks alot.

03-11-2007, 01:38 AM
#3
Village Genius is offline Village Genius
Village Genius's Avatar
Status: Geek
Join date: Apr 2006
Location: Denver, CO
Expertise: Software
Software: Chrome, Notepad++
 
Posts: 6,894
iTrader: 18 / 100%
 

Village Genius will become famous soon enough

  Old

I like it allot

03-11-2007, 08:17 AM
#4
Mr.tyro is offline Mr.tyro
Mr.tyro's Avatar
Status: I love this place
Join date: Jan 2007
Location: England
Expertise:
Software:
 
Posts: 510
iTrader: 0 / 0%
 

Mr.tyro is on a distinguished road

Send a message via MSN to Mr.tyro

  Old

This form varies on who you are dealing with and some questions can be elaborated on. The stationary question ,ie would you be intrested in a full company design (site,logos,cards,leter headings and so on corporate stuff)
The design and the complesity should be asked somewhere.

This for a simple company or big company might be abit much some times but if you took long time to research this , it might be a great tool. Anyways some of the questions lead to directing me to s certain way of work. I dont like that a designer knows what he is doing and knows what is the best in the design criteria and can make better dessitions. Unles the customer has a really specific idea (not ussaly).

But a great read over all i liked it.

03-12-2007, 08:04 AM
#5
Julian is offline Julian
Status: Simply to simplify
Join date: Apr 2005
Location: Foxton, Manawatu, New Zealand
Expertise:
Software:
 
Posts: 5,572
iTrader: 0 / 0%
 

Julian is on a distinguished road

  Old

Yes, most of the questions can be elaborated on, this is a form to get to know your clients needs. It does not get into design specifics, I have another form (a lot smaller) for that

03-13-2007, 03:39 PM
#6
Mr.tyro is offline Mr.tyro
Mr.tyro's Avatar
Status: I love this place
Join date: Jan 2007
Location: England
Expertise:
Software:
 
Posts: 510
iTrader: 0 / 0%
 

Mr.tyro is on a distinguished road

Send a message via MSN to Mr.tyro

  Old

Good stuff havent had any local work yet but looking forward to meet face to face.

03-14-2007, 06:41 AM
#7
Julian is offline Julian
Status: Simply to simplify
Join date: Apr 2005
Location: Foxton, Manawatu, New Zealand
Expertise:
Software:
 
Posts: 5,572
iTrader: 0 / 0%
 

Julian is on a distinguished road

  Old

Here's a clients feedback that I got today:
Originally Posted by Needs Analysis Form
Do you think the form is necessary for both parties, please describe your answer?
Originally Posted by Client
Yes, Circle design needs to get an idea of what the customer wants and the form also makes the customer think about issues that maybe hadn't occurred to them before.
The last comment is very important.

I just signed a $955 contract with them. Took one day to secure the deal. They were impressed that I was asking them about their business, not just what kind of site they wanted. They did not fill out some sections of the form, but I have enough information to develop them a great site.

03-14-2007, 07:50 AM
#8
Mr.tyro is offline Mr.tyro
Mr.tyro's Avatar
Status: I love this place
Join date: Jan 2007
Location: England
Expertise:
Software:
 
Posts: 510
iTrader: 0 / 0%
 

Mr.tyro is on a distinguished road

Send a message via MSN to Mr.tyro

  Old

Originally Posted by Julian View Post
Here's a clients feedback that I got today:The last comment is very important.

I just signed a $955 contract with them. Took one day to secure the deal. They were impressed that I was asking them about their business, not just what kind of site they wanted. They did not fill out some sections of the form, but I have enough information to develop them a great site.
That is impressive; I guess a business feels more comfortable when a designer who knows the overview of the company could achieve better things.

03-15-2007, 05:24 AM
#9
Julian is offline Julian
Status: Simply to simplify
Join date: Apr 2005
Location: Foxton, Manawatu, New Zealand
Expertise:
Software:
 
Posts: 5,572
iTrader: 0 / 0%
 

Julian is on a distinguished road

  Old

Thanks DJAC! I might be adding this to my site soon I think, have it as a resource clients can download and think about at their own leisure.
Originally Posted by Mr.tyro View Post
That is impressive; I guess a business feels more comfortable when a designer who knows the overview of the company could achieve better things.
True Mr.tyro, getting to know your clients better is one of the most important things you can do as a freelancer. You can better meet their needs this way. This is one way to add value to your business, if you know your clients well they respect you and your opinions better, they are also more likely to refer you to others.

03-15-2007, 04:19 PM
#10
Mr.tyro is offline Mr.tyro
Mr.tyro's Avatar
Status: I love this place
Join date: Jan 2007
Location: England
Expertise:
Software:
 
Posts: 510
iTrader: 0 / 0%
 

Mr.tyro is on a distinguished road

Send a message via MSN to Mr.tyro

  Old

I can tell you been doing this for a long time, or its just common sence.

Closed Thread  
Page 1 of 2 1 2 >


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

  Posting Rules  
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump:
 
  Contains New Posts Forum Contains New Posts   Contains No New Posts Forum Contains No New Posts   A Closed Forum Forum is Closed