Wow... that is horrible. Did they freeze the whole transaction or did it finally go through?
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Yeh, i sorted out the issue regarding their tos. I now have to wait for my bill to come in so i can complete their expanded use thingy. I even had to let them carry out an automated call to my house to verify who i am lol.
I can see the reasons why this is in place....just time consuming and annoying!