Nixism Web Hosting [GRAND OPENING PROMOTION!!]

Originally Posted by 2ndT Your clients shouldn't be losing any data when something is planned.

The upgrade was scheduled for 12 PM EST. During the day, I figured I was going to make the update closer to that time so not much stuff was lost from my clients. But just in case I posted in the billing panel, encouraging the clients to make backups just in case. Then, I left the house for 2-3 hours, and the technician must have misunderstood me, and ran the upgrade in the middle of the day, while I was away, and I couldn't make the back up.

Yes but when someone purchases hosting, they don't check their billing panal after 20 hours or so. Maybe sending an email to ALL clients would have been more practical.

Maybe you should have emailed all your clients instead of posting in the billing panel ?

Just a suggestion.

Originally Posted by PixelDawn Maybe you should have emailed all your clients instead of posting in the billing panel ? Just a suggestion.

isn't that what I just said mate lol ?

Originally Posted by .amaZe The upgrade was scheduled for 12 PM EST. During the day, I figured I was going to make the update closer to that time so not much stuff was lost from my clients. But just in case I posted in the billing panel, encouraging the clients to make backups just in case. Then, I left the house for 2-3 hours, and the technician must have misunderstood me, and ran the upgrade in the middle of the day, while I was away, and I couldn't make the back up.

I think you missed the part of your post that I highlighted.

Clients shouldn't be losing any data in when something is planned. You planned for them to lose a small amount of data.

http://www.hostedfx.com/forums/

http://www.forums.nixism.com/

Ahem...

wow no offence man but that's a huge copy.

Your clients shouldn't have to be making their own back-up for scheduled maintenance. You should of had this covered. You say that you posted in it in the billing panel, but who checks the billing panel on a regular basis? I only check it when my payment is due. Why didn't you make your own back-up when you where encouraging your customers to back up? Not good news for a start up hosting company.

Edit: And as for the forum categories and descriptions being exactly copied from Hostedfx, that just shows utter un-professionalisms.

Nixism Web Hosting Giveaway #1
Every so often something magical happens..
Lucky for you, we're used to creating miracles.

Background Information
Nixism is going to start its first giveaway right now! We will be giving away $50.00 to the winner. This only applies to the first 25 who sign up from now until all spots are taken. Once all 25 have signed up, we will have a random drawing and the winner will be announced on Nixism.com home page.

What's the catch?
There's no real catch to this. All you have to do is give us a try by purchasing any of the packages we have. Theres no contracts or hidden fees. If you don't like us after the first month then you can simply cancel your account.

How do I join in?
Simply, be checking out our hosting plans page, and choosing a plan you would like. Remember, only the first 25 users to sign-up are accepted into this giveaway.

What does the winner get?
The winner will get $50.00 USD sent to his paypal account, or other methods of payment can be discussed.

Terms & Conditions

1. You must be in the first 25.
2. You must purchase any package from us.
3. There will be no money back guarantee on this giveaway.
4. We are looking for testimonials, but there not required.
5. 99.9% Uptime Guaranteed. (or your next month is 50% off)
6. 24/7/365 Support Guaranteed.
7. Reliable Web Host Guaranteed.

Quick Links:

• Billing Panel
• Account Registration
• Hosting Plans
• Hosting Plans Comparison
• Nixism Support